In the oft-frenzied world of news reporting, getting a perky public-relations mouthpiece on the phone is rarely a hassle. Getting a competent one is another story. Oh, if they could only make a mold of Gund Arena's Jennifer Mulligan. A stop-you-in-your-tracks ringer for pop star Jewel, Mulligan is more than a bubbly blonde with a brain and a clipboard. When she's hooking up reporters for interviews with stars appearing in Gund events, she's prompt, polite, and well informed. And with true Mulligan class, she sends thank-you notes afterward.