Jeni's Splendid Ice Creams Halts All Production After Listeria Outbreak — Again


  • Photo via Wikimedia

Jeni's Splendid Ice Creams announced today its intentions to close all scoop shops and stop production until further notice after Listeria was found for a second time in their production facilities.

"We have found Listeria in our production facility again," Jeni's CEO John Lowe said in an online statement. "We discovered the Listeria through routine swabbing as part of our monitoring program. We stopped production earlier this week and have been investigating where and how it may have re-entered the facility. We have a theory and are testing that theory."

This is the second outbreak in three months for the Columbus-based retailer which halted production and issued a total product recall back in April, only to re-open in May after destroying some 535,000 pounds of ice cream, locating the source of the contamination, re-testing all equipment to make sure it was Listeria-free, and determining their products safe to consume.

From the CEO:

Since resuming production in our kitchen on May 13, 2015, we have been testing every batch of ice cream we have made and holding it until we learned that the testing did not detect any Listeria. So it is with complete confidence that I can say all of the ice cream that has been served in our shops since reopening on May 22 has been safe and is 100% Listeria-free.

Hear that? If you bought Jeni's products after they re-opened on May 22, the ice cream is safe to eat.

As for what's next, the company — which by our accounts has handled this whole thing remarkably well — is hard at work testing and thoroughly eradicating all traces of the bacteria from their production facilities.

Scoop shops will re-open, though a timeline is not yet in place.

We welcome readers to submit letters regarding articles and content in Cleveland Scene. Letters should be a minimum of 150 words, refer to content that has appeared on Cleveland Scene, and must include the writer's full name, address, and phone number for verification purposes. No attachments will be considered. Writers of letters selected for publication will be notified via email. Letters may be edited and shortened for space.

Email us at

Support Local Journalism.
Join the Cleveland Scene Press Club

Local journalism is information. Information is power. And we believe everyone deserves access to accurate independent coverage of their community and state. Our readers helped us continue this coverage in 2020, and we are so grateful for the support.

Help us keep this coverage going in 2021. Whether it's a one-time acknowledgement of this article or an ongoing membership pledge, your support goes to local-based reporting from our small but mighty team.

Join the Cleveland Scene Press Club for as little as $5 a month.