"Nothing in our investigation indicates that the DVD was stolen, or that there has been any misuse of information," agency attorney Amy L. Arrighi said today. "Our investigation to locate the missing DVD led us to the conclusion that it was most likely destroyed."
The agency stored DVDs off-site at a third-party vendor's facility. The missing DVD was discovered when RITA recalled some DVDs to destroy them. The agency has moved to a new more secure backup system, making the DVDs obsolete, according to the agency.
"The privacy and protection of customer information is a top priority for RITA, which deeply regrets any inconvenience or concern this incident may cause," the agency said in a written statement. "As part of its commitment to protect the privacy and security of taxpayer information, RITA continues to evaluate ways to improve its processes and systems to prevent this type of incident from occurring in the future."
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