· Assess online and delivery platforms to fulfill customer orders
· Incorporate and respond to the public’s survey responses to expand WSM’s social capacity
· Plan for underutilized second floor spaces for new educational, entrepreneurial and social purposes
· Diversify tenants and products at the WSM
· Expand vision for arcade pavilion to diversify product and develop seating options
· Improve relationships with tenants through the tenants board
· Strengthen safety and security plans
· Improve WSM linkages and accessibility with wayfinding signage
· Integrate cost-effective means for vendors and Market to be more environmentally friendly
· Collaborate on innovative ways to attract new customers and improve customer retention
· Design and complete planned capital improvements
· Create an informative customer concierge area for pick-up orders and deliveries
· Develop comprehensive WSM programming plan
· Create new revenue streams via trademarked merchandise, room rentals, events, etc.
· Build a retail incubator program to attract and support new small businesses similar to Mayor Frank G. Jackson’s Neighborhood Transformation Initiative GlenVillage site at E. 105 St. in the Glenville Neighborhood
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